FREQUENTLY ASKED QUESTIONS
If an item becomes out of stock, you then have the option to be refunded, or credited or wait until it comes into stock again.
Our picking, packing and delivery is linked to what you order, where you want it delivered and how you choose to pay. Delivery usually takes between 1-3 days unless otherwise notified.
Please email us at info@epacon.co.za with your item code and the reason for your return. We will refund or credit your purchase in accordance with our Return Policy .
Payment can be made via:
- Credit & Debit Card
- Electronic Funds Transfer
Please note that goods will only be processed once funds reflect in our bank account, if you need your goods urgently please ensure that you make an immediate payment.
Absolutely! We’d love to have you visit our store. We’re located at Unit Number 4 , 18 Foreman Street Spartan, Kempton Park, 1619. Our business hours are 8.00 am to 4.00 pm. If you need any assistance or directions, feel free to call us on 064 534 8735 , or on 064 501 2782 . Looking forward to seeing you!
